Easter Bunnies "Bruno and Carlotta", Handmade in Ukraine
Handmade Easter Bunnies "Peace & Harmony" - Handmade in Ukraine Our Easter Bunnies Bruno and Carlotta from the "Peace & Harmony" line by Sicilus are, without a doubt, delicious festive companions, perfect for adding a touch of warmth and craftsmanship to your Easter celebration. In fact, each bunny is created with love and care by skilled craftsmen in Ukraine,...
Shipping and Delivery of Orders
Shipping Courier
Our shipments are handled by the best express couriers, including FedEx/TNT, GLS, BRT and Poste Italiane, to ensure that your orders arrive quickly and in perfect condition.
Once the package has been carefully sealed, it will be shipped directly to your home. If the order is a gift, the tax receipt will be available in your customer area so as not to compromise the surprise effect.
If you need an invoice, you can enter the billing information in the order notes at the time of purchase.
Sicilus is committed to sustainability, using highly innovative and environmentally friendly packaging materials, favoring the use of recycled materials to reduce ecological impact.
Delivery Times
Shipments are made Monday through Friday, with courier delivery times estimated between 48 and 72 hours. However, during particular times of the year, such as holidays, special promotions, or extraordinary events, our logistics partners may not be able to guarantee adherence to estimated delivery times.
Shipping Costs
Shipping costs are. free at Italy with a minimum order of €75.00, package weight less than 10 kg and products that do not require packaging other than standard packaging.
For orders of less than €75, the shipping cost is €7.90.
For shipments to theEurope, the shipping cost is:
- €14.90 for orders from 0 to €-74.99
- €9.90 for orders of €75.00 to €100.00
- €18.90 for orders from €100.01-€124.99
- €19.90 for orders from €125.00-€200.00
- €25.90 for orders from €200.01 €-300.00
NB. For special packages, such as gift baskets on pallets, or for total weight over 50Kg, shipments will be quoted separately
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Is it safe to shop online at Sicilus?
Absolutely. Security in online payments through the official Sicilus website is our top priority. We adopt the Secure Sockets Layer (SSL) protocol to protect all confidential information exchanged on our platform. This protocol creates a secure encrypted connection between the customer's browser and our server, making your data virtually impossible to intercept or decipher by unauthorized third parties. With Sicilus, you can shop with complete peace of mind, knowing that your information is always safe.
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Do you offer free shipping?
Yes, we offer free shipping within Italy for orders over €75. For orders under 75€, the shipping cost to Italy is 7.90€. Shipping to Europe costs from 14.90€.
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Is it possible to place an order without registering on the site?
Of course, it is not mandatory to register to place an order. You can simply enter the necessary information for payment and delivery. However, registering gives you benefits such as a faster purchasing process, managing a wish list, and tracking future orders. Please note that orders placed without registration will not be visible in your account section if you decide to register later.
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How can I check the shipping status of my order?
You will receive a confirmation email with shipment details, including the ability to track it, once your order has left our warehouse. You will then be able to track your package directly on the courier's website.
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How can I return a product?
If you are not completely satisfied with your purchase, you can request a return within 14 business days of the delivery date. Simply fill out the request form in your account, selecting "Returns" as the subject. Once your request has been approved by our customer service department, you can ship the product to the address provided in the authorization email. After a quality check at our warehouse, and if the product meets the Terms and Conditions, you will receive a refund through the payment method used for purchase within approximately 30 days.
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What payment methods are available and are they secure?
On Sicilus you can pay securely using several methods: credit card, bank transfer, Klarna, PayPal and cash on delivery. All payment details are encrypted with SSL technology, ensuring that your information is protected throughout the purchase process. This way, you can choose the payment method that is most convenient for you, with the assurance that your transactions are always secure.
For any inquiries and information we are available on Whatsapp, phone + 39 0933463562 or +39 3203554877
WHERE WE ARE:
ARAGONESI STREET, 2
95041 CALTAGIRONE (CT)
FOR INFO CONTACT:
Tel/Fax. 0933-463562
Cell. 320-3554877
info@sicilus.com
amministrazione@sicilus.com
We are Sicilus, your point of reference for authentically Sicilian corporate gifts. Our mission is to convey the richness and tradition of Sicily through unique and quality gift packages.
Whether you are a company looking for memorable gifts for employees and clients, or simply a lover of Sicily looking to share a piece of this beautiful land, we are here to assist you.
How Can We Assist You?
- Product Selection: Personalized guide to choosing the best gift boxes for every occasion.
- Custom Orders: Ability to create custom orders to meet specific needs.
- Information: Provide details about our products and shipping and payment methods.
Do not hesitate to contact us by filling out the form below or calling us at the number indicated. The Sicilus team is ready to make your shopping experience simple and rewarding, ensuring that each gift reflects the authenticity and beauty of Sicily.