We process each order within 2-3 working days. Shipments start from Monday to Friday and, except for unexpected events, arrive in 48-72 hours in Italy and 4/5 days in the rest of Europe. During peak periods - holidays, special promotions or extraordinary events - couriers could take longer: any delays, therefore, are not attributable to SiciLussrl.
Easter bunnies "Bruno and Carlotta", handmade in Ukraine
From €19,90
"Peace & Harmony" craft Easter bunnies - - Handmade in Ukraine Our Easter bunnies...
100% Secure Payment
Shipping and Delivery
Shipping and delivery of orders
Shipping courier
Our shipments are managed by the best Espresso couriers, including Fedex/TNT, GLS, BRT and Poste Italiane, to ensure that your orders will arrive quickly and in perfect condition.
Once the package has been carefully sealed, it will be sent directly to your home. If the order is a gift, the tax receipt will be available in your customer area, so as not to compromise the surprise effect.
If you need an invoice, enter the billing data in the order notes at the time of purchase.
Sicilus is committed to sustainability, using highly innovative and respectful packaging materials of the environment, favoring the use of recycled materials to reduce the ecological impact.
Delivery times
Shipping costs
The shipping costs are Free in Italy With a minimum order of € 75.00, the weight of the package of less than 10 kg and products that do not require packaging other than standard ones. For orders of less than € 75.00, the shipping cost is € 7,90.
Shipments to Europe
Express International + Insurance
- Orders 0.00 € –74.99 €: 19,90 €
- Orders € 75.00 –100.00 €: 22,90 €
- Orders € 1001 € –124.99 €: 24,90 €
- Orders € 125.00 –200.00 €: 28,90 €
- Orders € 200.01 € –300.00 €: 34,90 €
- Orders from € 300.01 up: 49,90 €
International Shipping (No Insurance)
- Orders 0.00 € –74.99 €: 15,90 €
- Orders € 75.00 –100.00 €: 17,90 €
- Orders € 1001 € –124.99 €: 19,90 €
- Orders € 125.00 –200.00 €: 21,90 €
- Orders € 200.01 € –300.00 €: 29,90 €
International Shipping + Insurance
- Orders from € 300.01 up: 39,90 €
Swiss destination
International Shipping
- Orders 0.00 € –74.99 €: 24,90 €
- Orders € 75.00 –150.00 €: 35,90 €
- Orders € 150.00 –250.00 €: 49,00 €
International Shipping + Insurance
- Orders 0.00 € –74.99 €: 29,90 €
- Orders € 75.00 –150.00 €: 44,90 €
NB: For special packs, such as gift baskets on pallets, for fragile and heavy shipments (for example the drinks of drinks) or for orders with a total weight greater than 50 kg, the shipments will be listed separately.
Frequently Asked Questions
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Is it sure to buy online on Sicilus?
Absolutely yes. Safety in online payments through the official Sicilus website is our maximum priority. We adopt the Secure Sockets Layer (SSL) protocol to protect all the confidential information exchanged on our platform. This protocol creates a safe encrypted connection between the customer's browser and our server, making your data practically impossible to intercept or decipher from unauthorized third parties. With Sicilus, you can buy in total tranquility, knowing that your information is always safe.
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Do you offer free shipping?
Yes, we offer free shipping in Italy for orders greater than € 75. For orders lower than € 75, the shipping cost in Italy is € 7.90. Shipments to Europe have a cost starting from € 14.90.
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Is it possible to place an order without registration on the site?
Of course, it is not mandatory to register to place an order. You can simply enter the information necessary for payment and delivery. However, registration offers you advantages such as a faster purchase process, the management of a wish list and the monitoring of future orders. Keep in mind that the orders made without registration will not be visible in the section of your account if you decide to register later.
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How can I check the shipping status of my order?
You will receive a confirmation email with the details of the shipment, including the possibility of tracing it, once your order has left our warehouse. So you can monitor your package directly on the courier website.
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How can I return a product?
If you are not completely satisfied with your purchase, you can request a return within 14 working days from the delivery date. Just fill in the request form in your account, selecting "rendered" as a topic. Once the request from our customer service is approved, you can send the product to the address provided in the authorization email. After a quality check at our warehouse, and if the product responds to the terms and conditions, you will receive a refund through the payment method used for purchase within about 30 days.
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What are the available payment methods and are safe?
On Sicilus you can pay safely using different ways: credit card, bank transfer, Klarna, Paypal and cash on delivery. All payment data is encrypted with SSL technology, ensuring that your information is protected throughout the purchase process. In this way, you can choose the most comfortable payment method for you, with the certainty that your transactions are always safe.
Frequently Asked Questions from Sicilus Customers
Is it safe to buy online from Sicilus?
Absolutely. Secure online payments through the official Sicilus website are our top priority. We use the Secure Sockets Layer (SSL) protocol to protect all confidential information exchanged on our platform. This protocol creates a secure encrypted connection between your browser and our server, making your data virtually impossible to intercept or decipher by unauthorized third parties. With Sicilus, you can shop with complete peace of mind, knowing your information is always safe.
Do you offer free shipping?
Yes, we offer free shipping to Italy for orders over €75. For orders under €75, shipping to Italy is €7.90. Shipping to Europe starts at €14.90.
Is it possible to place an order without registering on the site?
Of course, you don't have to register to place an order. You can simply enter the necessary payment and delivery information. However, registration offers benefits such as a faster checkout process, wish list management, and tracking of future orders. Please note that orders placed without registration will not be visible in your account section if you decide to register later.
How can I check the shipping status of my order?
You'll receive a confirmation email with your shipment details, including tracking information, once your order leaves our warehouse. You can then track your package directly on the courier's website.
How can I return a product?
If you're not completely satisfied with your purchase, you can request a return within 14 business days of delivery. Simply complete the request form in your account, selecting "Returns" as the subject. Once your request is approved by our customer service team, you can ship the product to the address provided in the authorization email. After a quality check at our warehouse, and if the product meets the Terms and Conditions, you will receive a refund via the payment method used for purchase within approximately 30 days.
What payment methods are available and are they secure?
On Sicilus, you can pay securely using various methods: credit card, bank transfer, Klarna, PayPal, and cash on delivery. All payment details are encrypted with SSL technology, ensuring your information is protected throughout the entire purchase process. This way, you can choose the payment method that's most convenient for you, knowing your transactions are always secure.
